Dehumidifier FAQs

What maintenance is required?

It is recommended to clean the filter every two weeks. You can wash the filter with water, but it is important to allow the filter to dry before placing it back inside the unit. You can also use a vacuum as an alternate cleaning method for the filter. When you are finished with the dehumidifier for the season, be sure to empty any water that has been collected in the water bin. Disconnect the hose if you used one, and make sure you replace the drain cap and rubber stopper back into the drain outlet. Make sure that you store the unit in a cool place, and away from sunlight.

How is the water removed?

When the water tank reaches capacity it will cause the unit to shut off until the bin is emptied. There is also the option to attach a garden hose to redirect the drainage and allow it to run without interruption. If you choose to attach a hose, you will need to ensure that the garden hose is free of kinks and that it drains into a reliable receptor, like a sink, Please read the manual for specific instructions.

What kind of setup is required?

The portable dehumidifier is easy to setup and does not require any installation. Just remember to close all windows and doors in order for the unit to successfully work as required. It is important that it is in an enclosed area at all times while it’s operational.

What is a portable dehumidifier?

As the name suggests, a dehumidifier removes humidity. It is popular for musty basements or homes located in areas of high humidity. The portable dehumidifier sits nicely on sturdy wheels and can be easily moved from room to room. It is designed to work in temperatures between 41°F (5°C) and 89°F (32°C).

How do I contact the customer support team?

Please contact us if you have any inquiries or experience further difficulties with your product.

What added benefits does my dehumidifier offer?

Portable dehumidifiers are easy-to-use handy devices that can be moved around from one place to the other with ease. A portable dehumidifier works to reduce and eliminate humidity from musty basements, or from any part of your home in an area with high humidity.